/* Tickets AIAP - estilos */
:root {
  --verde: #0f6b5c; --verde-osc: #0a4c41; --arena: #f2b544;
  --gris: #5a6472; --borde: #dde3ea; --fondo: #f3f6f5;
  --ok: #1e7e34; --error: #b02a37; --alerta: #a15c00;
}
* { box-sizing: border-box; }
body { margin: 0; font-family: "Segoe UI", system-ui, sans-serif; background: var(--fondo); color: #222; }
a { color: var(--verde); text-decoration: none; }
a:hover { text-decoration: underline; }

/* ---- Barra superior ---- */
.topbar { display: flex; align-items: center; gap: 14px; background: var(--verde); color: #fff;
  padding: 8px 16px; position: sticky; top: 0; z-index: 500; flex-wrap: wrap; }
.brand { display: flex; align-items: center; gap: 10px; margin-right: 8px; }
.brand-ico { font-size: 1.7rem; }
.brand strong { display: block; font-size: 1rem; line-height: 1.1; }
.brand small { color: #bfe4dc; font-size: .72rem; }
.mainnav { display: flex; align-items: center; gap: 4px; flex: 1; flex-wrap: wrap; }
.mainnav > a, .navgroup-btn { color: #e6f5f1; padding: 7px 11px; border-radius: 7px; font-size: .92rem;
  cursor: pointer; display: inline-block; white-space: nowrap; }
.mainnav > a:hover, .navgroup-btn:hover { background: var(--verde-osc); text-decoration: none; }
.mainnav > a.active, .navgroup-btn.active { background: var(--arena); color: #222; font-weight: 600; }
.mainnav > a.destacado { background: #ffffff22; border: 1px solid #ffffff55; font-weight: 600; }
.navgroup { position: relative; }
.navgroup-menu { display: none; position: absolute; top: 100%; left: 0; background: #fff;
  border: 1px solid var(--borde); border-radius: 9px; box-shadow: 0 8px 22px rgba(0,0,0,.16);
  min-width: 215px; padding: 6px; z-index: 600; }
.navgroup:hover .navgroup-menu { display: block; }
.navgroup-menu a { display: block; padding: 8px 11px; border-radius: 6px; color: #223; font-size: .9rem; }
.navgroup-menu a:hover { background: var(--fondo); text-decoration: none; }
.userbox { display: flex; align-items: center; gap: 9px; }
.username { font-size: .88rem; }
.rolechip { font-size: .7rem; padding: 3px 9px; border-radius: 20px; background: var(--arena); color: #222; font-weight: 700; }
.rolechip.tecnico { background: #7ec8ff; }
.rolechip.solicitante { background: #b7e4b0; }
.pill { background: #fff; color: var(--verde); border-radius: 20px; padding: 0 7px; font-size: .74rem; font-weight: 700; }
.bell { position: relative; font-size: 1.15rem; padding: 5px 8px; border-radius: 7px; color: #fff; }
.bell:hover { background: var(--verde-osc); text-decoration: none; }
.bell-badge { position: absolute; top: -2px; right: -4px; background: #e33; color: #fff;
  font-size: .62rem; font-weight: 700; border-radius: 10px; padding: 1px 5px; }
.navtoggle { display: none; background: none; border: 1px solid #ffffff55; color: #fff;
  font-size: 1.2rem; border-radius: 7px; padding: 3px 10px; cursor: pointer; }
.impersonando { background: #8a6d1c; color: #fff; padding: 8px 16px; font-size: 14px;
  display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }

/* ---- Contenido ---- */
.content { max-width: 1180px; margin: 22px auto; padding: 0 16px; }
h1 { font-size: 1.45rem; margin: 4px 0 16px; }
h2 { font-size: 1.12rem; margin: 20px 0 10px; }
h3 { font-size: 1rem; }
.flash { padding: 10px 14px; border-radius: 9px; margin-bottom: 14px; background: #d9efe9; border: 1px solid #a9d8cc; }
.flash.ok { background: #ddf3e0; border-color: #b3dfba; }
.flash.error { background: #fbdfe2; border-color: #f2b8bf; }
.muted { color: var(--gris); font-size: .84rem; }
.titulo-fila { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 14px; }
.titulo-fila h1 { margin: 0; }
.titulo-fila .der { margin-left: auto; display: flex; gap: 8px; flex-wrap: wrap; }

/* ---- Tarjetas y grillas ---- */
.card { background: #fff; border: 1px solid var(--borde); border-radius: 12px; padding: 16px 18px; margin-bottom: 16px; }
.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(165px, 1fr)); gap: 12px; margin-bottom: 18px; }
.stat { background: #fff; border: 1px solid var(--borde); border-radius: 12px; padding: 14px 16px; display: block; }
.stat b { display: block; font-size: 1.7rem; color: var(--verde); }
.stat span { color: var(--gris); font-size: .85rem; }
.stat.rojo b { color: var(--error); }
.stat.ambar b { color: var(--alerta); }
a.stat:hover { text-decoration: none; border-color: var(--verde); }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.grid3 { display: grid; grid-template-columns: 2fr 1fr; gap: 16px; }
@media (max-width: 900px) { .grid2, .grid3 { grid-template-columns: 1fr; } }

/* ---- Tablas ---- */
.tablewrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; background: #fff; border: 1px solid var(--borde);
  border-radius: 10px; overflow: hidden; font-size: .9rem; }
th { background: #eef3f1; text-align: left; padding: 9px 11px; font-size: .8rem; color: #445;
  text-transform: uppercase; letter-spacing: .03em; }
td { padding: 9px 11px; border-top: 1px solid var(--borde); vertical-align: top; }
tr.inactivo td { opacity: .5; }
tr.fila-clic:hover td { background: #f6faf9; }

/* ---- Formularios ---- */
form.inline { display: inline; }
label { display: block; font-size: .8rem; color: var(--gris); margin: 8px 0 3px; }
input, select, textarea { width: 100%; padding: 8px 10px; border: 1px solid #c6cedb; border-radius: 8px;
  font-size: .92rem; font-family: inherit; background: #fff; }
input[type="checkbox"], input[type="radio"] { width: auto; }
textarea { min-height: 64px; resize: vertical; }
.formrow { display: flex; gap: 12px; flex-wrap: wrap; }
.formrow > div { flex: 1; min-width: 140px; }
.btn { display: inline-block; background: var(--verde); color: #fff; border: none; padding: 9px 16px;
  border-radius: 8px; font-size: .92rem; cursor: pointer; font-family: inherit; text-align: center; }
.btn:hover { background: var(--verde-osc); text-decoration: none; color: #fff; }
.btn-sm { padding: 5px 11px; font-size: .8rem; }
.btn-lg { padding: 13px 22px; font-size: 1.05rem; font-weight: 600; }
.btn-arena { background: var(--arena); color: #222; }
.btn-arena:hover { background: #e0a52c; color: #222; }
.btn-verde { background: var(--ok); }
.btn-verde:hover { background: #17632a; }
.btn-rojo { background: var(--error); }
.btn-rojo:hover { background: #8e202c; }
.btn-gris { background: #6c7683; }
.btn-gris:hover { background: #55606d; }
.filtros { display: flex; gap: 10px; flex-wrap: wrap; align-items: flex-end; }
.filtros > div { min-width: 130px; }
.filtros label { margin-top: 0; }
details.panel { background: #fff; border: 1px solid var(--borde); border-radius: 12px; margin-bottom: 16px; }
details.panel > summary { cursor: pointer; padding: 12px 16px; font-weight: 600; color: var(--verde); }
details.panel > .inner { padding: 0 16px 16px; }

/* ---- Chips: estados, prioridades, semáforo ---- */
.chip { display: inline-block; padding: 3px 10px; border-radius: 20px; font-size: .75rem;
  font-weight: 600; white-space: nowrap; }
.chip.nuevo { background: #e5edff; color: #23478f; }
.chip.asignado { background: #e0f0fb; color: #14607f; }
.chip.en_proceso { background: #fff0d5; color: var(--alerta); }
.chip.en_espera { background: #f0e6f7; color: #6b3fa0; }
.chip.resuelto { background: #ddf3e0; color: var(--ok); }
.chip.cerrado { background: #e8ecf3; color: #445; }
.chip.rechazado { background: #fbdfe2; color: var(--error); }
.chip.critica { background: #fbdfe2; color: var(--error); }
.chip.alta { background: #fdebd0; color: #b9770e; }
.chip.media { background: #fff8dd; color: #8a6d1c; }
.chip.baja { background: #eaf3ea; color: #3d6b45; }
.chip.operativo { background: #ddf3e0; color: var(--ok); }
.chip.averiado { background: #fbdfe2; color: var(--error); }
.chip.baja_activo { background: #e8ecf3; color: #445; }

.sla { display: inline-block; width: 10px; height: 10px; border-radius: 50%; vertical-align: middle; }
.sla.ok { background: #2ba84a; }
.sla.pronto { background: #e6a117; }
.sla.vencido { background: #d33b3b; box-shadow: 0 0 0 3px #d33b3b22; }
tr.vencido td { background: #fff7f7; }
td.folio { font-family: ui-monospace, Consolas, monospace; font-size: .84rem; white-space: nowrap; }

/* ---- Ficha del ticket ---- */
.ticket-cab { display: flex; gap: 14px; align-items: flex-start; flex-wrap: wrap; }
.ticket-cab .datos { flex: 1; min-width: 240px; }
.datos-tabla { width: auto; border: none; background: transparent; font-size: .88rem; }
.datos-tabla td { border: none; padding: 3px 12px 3px 0; }
.datos-tabla td:first-child { color: var(--gris); white-space: nowrap; }

.bitacora { list-style: none; margin: 0; padding: 0; border-left: 2px solid var(--borde); }
.bitacora li { position: relative; padding: 0 0 16px 18px; }
.bitacora li::before { content: ""; position: absolute; left: -6px; top: 5px; width: 10px; height: 10px;
  border-radius: 50%; background: var(--verde); border: 2px solid #fff; }
.bitacora li.sistema::before { background: #b7c0cc; }
.bitacora .cuando { color: var(--gris); font-size: .78rem; }
.bitacora .texto { white-space: pre-wrap; }

.galeria { display: flex; gap: 10px; flex-wrap: wrap; }
.galeria a { display: block; }
.galeria img { width: 120px; height: 120px; object-fit: cover; border-radius: 10px;
  border: 1px solid var(--borde); background: #fff; }
.galeria figure { margin: 0; }
.galeria figcaption { font-size: .72rem; color: var(--gris); text-align: center; }

/* ---- Calificación con estrellas ---- */
.estrellas { display: inline-flex; flex-direction: row-reverse; gap: 2px; }
.estrellas input { display: none; }
.estrellas label { font-size: 1.9rem; color: #d5dbe3; cursor: pointer; margin: 0; line-height: 1; }
.estrellas input:checked ~ label, .estrellas label:hover, .estrellas label:hover ~ label { color: #f0b429; }

/* ---- Ubicaciones (árbol) ---- */
.arbol { list-style: none; padding-left: 0; margin: 0; }
.arbol ul { list-style: none; padding-left: 20px; border-left: 1px dashed var(--borde); margin: 6px 0; }
.arbol li { padding: 4px 0; }
.nodo { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.nodo .acc { margin-left: auto; display: flex; gap: 6px; opacity: 0; transition: opacity .15s; }
.nodo:hover .acc { opacity: 1; }
@media (hover: none) { .nodo .acc { opacity: 1; } }
.nodo.edificio { font-weight: 700; font-size: 1.02rem; }
.nodo.piso { font-weight: 600; color: #37474f; }

/* ---- Barras de los informes ---- */
.barra { background: #eef3f1; border-radius: 6px; height: 12px; overflow: hidden; min-width: 60px; }
.barra > span { display: block; height: 100%; background: var(--verde); }

/* ---- Login ---- */
.login-wrap { min-height: 92vh; display: flex; align-items: center; justify-content: center; }
.login-card { background: #fff; border: 1px solid var(--borde); border-radius: 14px; padding: 30px 34px;
  width: 360px; box-shadow: 0 10px 30px rgba(0,0,0,.08); text-align: center; }
.login-card .brand-ico { font-size: 3rem; }

/* ---- Etiquetas QR (hoja imprimible) ---- */
.hoja { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.etiqueta { border: 1px dashed #aab; border-radius: 8px; padding: 10px; text-align: center;
  background: #fff; break-inside: avoid; }
.etiqueta img { width: 100%; max-width: 150px; height: auto; image-rendering: pixelated; }
.etiqueta .nom { font-weight: 700; font-size: .82rem; margin-top: 4px; }
.etiqueta .sub { font-size: .7rem; color: var(--gris); }
.etiqueta .cod { font-family: ui-monospace, Consolas, monospace; font-size: .72rem; }
@media print {
  .topbar, .flash, .no-print, .impersonando { display: none !important; }
  body { background: #fff; }
  .content { max-width: none; margin: 0; padding: 0; }
  .hoja { grid-template-columns: repeat(4, 1fr); }
}

/* ---- Responsive ---- */
@media (max-width: 840px) {
  .navtoggle { display: block; }
  .mainnav { display: none; width: 100%; flex-direction: column; align-items: stretch; }
  .topbar.nav-open .mainnav { display: flex; }
  .navgroup-menu { position: static; display: block; border: none; box-shadow: none; background: transparent; }
  .navgroup-menu a { color: #e6f5f1; }
  .navgroup-btn { display: block; }
  .userbox { margin-left: auto; }
  .hoja { grid-template-columns: repeat(2, 1fr); }
}